http://swirlyspace.com/faq
Q: Is
SwirlyMMS available on iPhone 3G through App Store?
A: No, it is not. At
least not yet... We have submitted a couple of feature requests to
Apple via Bug
Reporter,
which addresses technical obstacles that currently prohibits us from an
App Store release. Time will tell if our voices were heard.
Q:
How do I download and install SwirlyMMS?
A: Currently, you
download and install SwirlyMMS via Installer or Cydia on jailbroken
iPhones running firmware 1.x or 2.x
Q:
After the installation, can I send and receive MMS right away?
A: Before you can send
and receive
MMS you must configure SwirlyMMS and ensure that you have MMS added to
your service plan. Also, you must fetch the fully featured demo license
or make a purchase.
Q: I
do not know which settings to configure SwirlyMMS with?
A: You may find the
settings specific
for your Service Provider in our forum
or here.
Alternatively, you can
request the settings to be sent to your iPhone over-the-air from your
Service Provider or from any of the major cell phone makers like Nokia,
Sony-Ericsson and Motorola. Just enter your phone-number and select a
modern phone model (if iPhone is not listed) and they will send the MMS
settings to your iPhone. Yet other alternatives are to check your
Service Provider's web pages for information or call their
customer service department.
Q:
I'm with AT&T and they say that MMS should work after all, is
that true?
A: Yes, it should work!
However, it can be a bit tricky. Please read through these two threads att1
and att2
carefully.
Q:
What restrictions are in the Demo license?
A: The only restriction
is that it is
time-limited. You are encouraged to try the application before you
decide to buy. Therefore, fetch the fully featured demo license and try
the application out in up to 14 days. If you like it and find it useful
you are more than welcome to purchase SwirlyMMS.
Q:
How do I buy SwirlyMMS?
A: You buy SwirlyMMS
simply by
pressing the Buy button in the Information screen from within
SwirlyMMS. The purchase is made with your credit card over a secure
connection via Paypal.
Q: I
think SwirlyMMS is the most useful 3rd party application, App Store
applications included, so why do you only charge $8?
A: Why not?
Q: I
would like to donate, where have those donation links gone?
A: We pulled them off
from our site
since users used the donations links for the purchase, which caused a
lot of manual work on our side, and some extra work and confusion for
the donators. Also, since we now charge for the application you should
not have to donateÉ
Q: If
I upgrade the firmware, or make a full restore of the iPhone can I
still use my already purchased license?
A: Yes, the license is
tied to your
iPhone device and will run on any 1.x and 2.x firmware.
Q: If
I buy a new iPhone do I have to buy a new license?
A: Yes, the license is
tied to your iPhone device.
Q: I
have donated but have not received a full license, what should I do?
You should send us the
special
"PurchaseCode", which SwirlyMMS generates for you on your iPhone. This
can be done by first clicking the Get Demo button to fetch a demo
license (if not already done), then click Buy button, read and accept
the license agreements, click the Buy choice, which starts the Safari
Web browser. Click the '+'-sign on the bottom and choose "Mail Link to
this Page", which starts the email application and then send it to:
support@swirlyspace.com.
Also, you must include
the email
address you used with Paypal when you donated, alternatively include
the Paypal Receipt-ID, in contrast to your private Transaction-ID!
When we have received
this email, we
will be able to create a full license, which you can fetch after having
received a confirmation email from us.
Q: I
have bought your application but have not received the full license?
A: Probably Paypal has
not cleared
your payment yet. Most often the payment gets cleared immediately but
sometimes there can be a one- or two-hours lag. For some types of
payments, like eChecks the payment can take several days before it gets
cleared. As soon as the payment is cleared you will get a simple
confirmation mail with instructions that you can activate your full
license by first clicking the Buy button, followed by clicking Activate.
Q: My
payment has
been cleared but I have not received any confirmation mail and when I
try to Activate I get an error message that says something failed :-(
A: You have probably
suffered from a
temporary network or server error. Wait and try again later. If still
having problems after several failed attempts, please try to Activate
over WiFi instead of Edge, or vice versa. Also, you could try to clear
the cache and/or reboot your iPhone.
Q: Can I send
and receive MMS over WiFi instead of EDGE/GPRS/3G?
A: No. The Service
Operators only allow MMSs to be sent and received through their special
Access Points, only accessible over EDGE/GPRS/3G.
Q: How do I
delete a sent or received MMS?
A: You just swipe it
away, i.e. drag
your finger to left or right over the message, just like in the email
application for example.
Q: I have
noticed that some of the images I received or sent have been made
smaller than the original size despite the fact that I have set the
image settings to not resize - why?
A: SwirlyMMS does no
resizing, unless you explicitly instruct it to do so. However, some
Service Providers automatically scales images down if they do not know
the capabilities of the handset. Obviously, some Service Providers do
not know what the iPhone is capable to do ;-) To circumvent these
auto-resize issues you can set your iPhone up and make it look like a
mainstream handset like Nokia, Sony-Ericsson or Motorola, thus
being able to receive images of any size.
Q:
I could not find my question answered in this FAQ - what should I do?
A: You should head over
to SwirlyMMS's forum and
hopyfully find out that your question has already been answered. If
not, feel free to ask!