[CityStar86]

Hallo zusammen,

da ich schon 5x Probleme mit meinem 8GB 3G hatte wurde mir nun ein Komplettaustausch mit einem 16GB 3GS angeboten.
Ich habe dem ganzen zugestimmt. Nun habe ich gestern von Hr. Wunderlich ein Schreiben per Mail bekommen. Ich soll dies ausdrucken und unterschreiben.

So schaut das ganze aus:


Dear PASCAL,
We wish to apologize for your recent product problems. We are pleased to have been able to assist by replacing your
(Qty 1) MB489FD/A, IPHONE 3G 8GB BLACK, Serial Number: xxxxxxxxxx ("Original Product") with a (Qty
1) MC131FD/A: iphone 3gs 16 gb black carrier ONE ("Replacement Product"). You have agreed to return the
Original Product to Apple, Inc., within thirty (30) days of shipment of the Replacement Product. Apple will provide
detailed information for the return of the Original Product after shipment of the Replacement Product.

You have provided Apple your Mastercard account number and agree that, should you fail to return the Original
Product to Apple within thirty (30) days after shipment of the Replacement Product, Apple will charge the sum of
559 against your account. Apple considers this sum to be the fair market value of the Replacement Product.

Please acknowledge this agreement by signing below and returning by mail to:

Apple, Inc.
ATTN: Andre Wunderlich
Hollyhill Industrial Estate
Cork
Republic of Ireland
Or, you may fax a copy to my attention at 00-353-214283036.
We appreciate your support of Apple products and thank you for providing us this opportunity to assist you.

Kind Regards,
Andre Wunderlich
Applecare Customer Relations
Apple Operations Europe
Cork
Ireland


Hat von euch auch jemand so ein Schreiben erhalten?

MFG