[NoFloXx]

Hallo,

seit einigen Tagen startet mein i5s einfach selbstständig neu.
Meistens, sobald ich Nachrichten in WhatsApp öffnen will. Es geht einfach aus und der Apfel kommt dann. Danach funktioniert alles einwandfrei, alle Daten sind da.

Kann es damit zusammen hängen, dass ich mal eine Nachricht von einer Nummer mit +41 ... in WhatsApp bekommen habe, in der ein Bild angefügt war, welches automatisch geladen wurde? Seit dem ist das nämlich. Als ich dann WhatsApp komplett geschlossen und neu gestartet habe, hat die App auch einen Crash festgestellt und eine Wiederherstellung über das Handy gestartet. Musste man machen, ansonsten hat die App nicht mehr gestartet. Danach war alles wieder da, wie vorher - aber alles lief ohne Internet und ohne iTunes und iCloud!

Jetzt habe ich natürlich Angst ein aktuelles Backup mit dem evtl. Fehler zu machen. Woran liegt das, dass das Handy einfach dann neu startet?
Könnte das ein Virus, Trojaner o.ä. sein?
Handy läuft auf iOS 7.1.1 und es ist kein Jailbreak drauf!

[Stefan]

Dann lösche mal WhatsApp und installiere es neu.

[*Leopard*]

Es liegt sehr wahrscheinlich nicht daran. Die Apps sind alle in der Sandbox. Die können nicht auf das System zugreifen.

Es sei denn dein iPhone ist jailbroken.

[NoFloXx]

Es ist ja nicht jailbroken.
Kann ich denn vorher ein Backup machen in iTunes und WhatsApp dann neu installieren?

Soetwas habe ich noch nie gehabt - vor allem ohne JB!

[*Leopard*]

Kannst du machen. Allerdings ist dann auch die Möglichkeit größer, dass du den Fehler wieder durch das Backup einspielst.

Mach doch das Backup und dann stellst du erst mal wieder her ohne das Backup einzuspielen. Dann installierst du WhatsApp und testest es. Wenn das klappt, dann installierst du das Backup. Wenn dann der Fehler wieder auftritt weißt du woran es liegt.

[NoFloXx]

Das ist mein Problem. Der Fehler tritt ja nicht immer auf. Gestern war z.B. gar nichts in WhatsApp, grade stürzt es dann einfach ab...

[KKunze1959]

@Chris1337
Also @iOS8.1 meinte , du solltest ein Backup in iTunes speichern. Dann eine Wiederherstellung, ohne Backup .
Dann WA installieren und einrichten. Dann mal sehen , ob das Problem dann immer noch auf tritt.
Wenn dein iPhone als neues aufgesetzt ist und erst einmal ohne WA sauber läuft, dann WA installieren und sehen was passiert.
Wenn dein iphone allerdings als neues iPhone wieder hergestellt wurde und keine zusätzlichen App`s installiert sind und das iphone immer noch neu Startet, dann wird ein Fehler im iphone vorliegen.

[NoFloXx]

Mit dieser Methode sind dann aber meine Nachrichten weg.
Und so wie jetzt aktuell läufts ohne Probleme.

[KKunze1959]

Du solltest es doch nur mal ohne Backup versuchen, damit du siehst ob dann der Fehler auch auf tritt.
Aber wenn es nun wieder läuft, dann beobachte es. Viel Glück ;-))

[Betatester1]

Schau doch einfach in die Diagnose und Nutzungsdaten, meist steht da was gecrascht ist.

[NoFloXx]

@Betatester1 Ja da steht was unter 'LatesCrash.ips':

Code:

{"bundleID":"com.apple.springboard","app_name":"SpringBoard","bug_type":"109","name":"SpringBoard","os_version":"iPhone OS 7.1.1 (11D201)","version":"50 (1.0)"}
Incident Identifier: ABBF41FF-DD94-4C34-8751-938A4BF58EFF
CrashReporter Key:   518031aaf09162749145f6e29173bbcbabfca4df
Hardware Model:      iPhone6,2
Process:             SpringBoard [16]
Path:                /System/Library/CoreServices/SpringBoard.app/SpringBoard
Identifier:          com.apple.springboard
Version:             50 (1.0)
Code Type:           ARM-64 (Native)
Parent Process:      launchd [1]

Date/Time:           2014-06-19 16:54:03.866 +0200
OS Version:          iOS 7.1.1 (11D201)
Report Version:      104

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000198ca5010
Triggered by Thread:  9

Thread 0:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d64 0x18c0b8000 + 822628
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   GraphicsServices                  0x0000000191da9c08 0x191d9c000 + 56328
5   UIKit                             0x000000018f1f2fd8 0x18f178000 + 503768
6   SpringBoard                       0x00000001000cdd9c 0x1000c8000 + 23964
7   libdyld.dylib                     0x0000000198cbfa9c 0x198cbc000 + 15004

Thread 1:
0   libsystem_kernel.dylib            0x0000000198da1aa8 0x198da0000 + 6824
1   libdispatch.dylib                 0x0000000198ca5998 0x198ca0000 + 22936

Thread 2:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d00 0x18c0b8000 + 822528
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   Foundation                        0x000000018cc5d2c0 0x18cc4c000 + 70336
5   Foundation                        0x000000018ccbad74 0x18cc4c000 + 454004
6   UIKit                             0x000000018f63887c 0x18f178000 + 4982908
7   Foundation                        0x000000018cd44408 0x18cc4c000 + 1016840
8   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
9   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
10  libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 3 name:  com.apple.coremedia.player.async
Thread 3:
0   libsystem_kernel.dylib            0x0000000198da1cdc 0x198da0000 + 7388
1   MediaToolbox                      0x000000018d9c5bc4 0x18d9c0000 + 23492
2   CoreMedia                         0x000000018c7d4b9c 0x18c7a4000 + 199580
3   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
4   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
5   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 4:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d00 0x18c0b8000 + 822528
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   SpringBoard                       0x000000010013171c 0x1000c8000 + 431900
5   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
6   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
7   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 5 name:  com.apple.springboard.icongeneration
Thread 5:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d00 0x18c0b8000 + 822528
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   SpringBoard                       0x0000000100131880 0x1000c8000 + 432256
5   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
6   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
7   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 6:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d00 0x18c0b8000 + 822528
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   CoreFoundation                    0x000000018c1172a4 0x18c0b8000 + 389796
5   CoreMotion                        0x000000018c87a538 0x18c83c000 + 255288
6   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
7   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
8   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 7 name:  WiFiManager callback thread
Thread 7:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   CoreFoundation                    0x000000018c182b70 0x18c0b8000 + 830320
2   CoreFoundation                    0x000000018c180d00 0x18c0b8000 + 822528
3   CoreFoundation                    0x000000018c0c1c1c 0x18c0b8000 + 39964
4   Foundation                        0x000000018cc5d2c0 0x18cc4c000 + 70336
5   Foundation                        0x000000018ccbad74 0x18cc4c000 + 454004
6   Foundation                        0x000000018cd44408 0x18cc4c000 + 1016840
7   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
8   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
9   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 8 name:  com.apple.coremedia.player.async
Thread 8:
0   libsystem_kernel.dylib            0x0000000198da1cdc 0x198da0000 + 7388
1   MediaToolbox                      0x000000018d9c5bc4 0x18d9c0000 + 23492
2   CoreMedia                         0x000000018c7d4b9c 0x18c7a4000 + 199580
3   libsystem_pthread.dylib           0x0000000198e3be18 0x198e38000 + 15896
4   libsystem_pthread.dylib           0x0000000198e3bd70 0x198e38000 + 15728
5   libsystem_pthread.dylib           0x0000000198e39550 0x198e38000 + 5456

Thread 9 Crashed:
0   libdispatch.dylib                 0x0000000198ca5010 0x198ca0000 + 20496
1   libxpc.dylib                      0x0000000198e56478 0x198e50000 + 25720
2   libxpc.dylib                      0x0000000198e55018 0x198e50000 + 20504
3   libdispatch.dylib                 0x0000000198ca40a4 0x198ca0000 + 16548
4   libdispatch.dylib                 0x0000000198ca6854 0x198ca0000 + 26708
5   libdispatch.dylib                 0x0000000198caa450 0x198ca0000 + 42064
6   libdispatch.dylib                 0x0000000198ca6250 0x198ca0000 + 25168
7   libdispatch.dylib                 0x0000000198ca95f4 0x198ca0000 + 38388
8   libdispatch.dylib                 0x0000000198ca3fd0 0x198ca0000 + 16336
9   libdispatch.dylib                 0x0000000198cab2b4 0x198ca0000 + 45748
10  libdispatch.dylib                 0x0000000198cab4f8 0x198ca0000 + 46328
11  libsystem_pthread.dylib           0x0000000198e396b8 0x198e38000 + 5816
12  libsystem_pthread.dylib           0x0000000198e39548 0x198e38000 + 5448

Thread 10:
0   libsystem_kernel.dylib            0x0000000198dbae74 0x198da0000 + 110196
1   libsystem_pthread.dylib           0x0000000198e39548 0x198e38000 + 5448

Thread 11:
0   libsystem_kernel.dylib            0x0000000198da1ca0 0x198da0000 + 7328
1   libsystem_notify.dylib            0x0000000198e2868c 0x198e24000 + 18060
2   libsystem_notify.dylib            0x0000000198e2dc10 0x198e24000 + 39952
3   BulletinBoard                     0x00000001908c2224 0x190880000 + 270884
4   libdispatch.dylib                 0x0000000198ca4010 0x198ca0000 + 16400
5   libdispatch.dylib                 0x0000000198ca3fd0 0x198ca0000 + 16336
6   libdispatch.dylib                 0x0000000198caa4a4 0x198ca0000 + 42148
7   libdispatch.dylib                 0x0000000198ca64bc 0x198ca0000 + 25788
8   libdispatch.dylib                 0x0000000198cab0f0 0x198ca0000 + 45296
9   libdispatch.dylib                 0x0000000198cab4f8 0x198ca0000 + 46328
10  libsystem_pthread.dylib           0x0000000198e396b8 0x198e38000 + 5816
11  libsystem_pthread.dylib           0x0000000198e39548 0x198e38000 + 5448

Thread 9 crashed with ARM Thread State (64-bit):
    x0: 0x0000000150a038e0   x1: 0x0000000150a038e0   x2: 0x000000017018b050   x3: 0x000000017018b0e0
    x4: 0x000000017018b0c0   x5: 0x0000000000000020   x6: 0x0000000000008000   x7: 0x0000000000008000
    x8: 0x00000000ffffffff   x9: 0x0000000150a038ec  x10: 0x0000000000000000  x11: 0x0000000000000000
   x12: 0x0000000058504321  x13: 0x0000000058504321  x14: 0x00000000e75abdeb  x15: 0x000000008d7ba655
   x16: 0x0000000198ca4fe0  x17: 0x001459df1796cd42  x18: 0x0000000000000000  x19: 0x000000017018b050
   x20: 0x0000000178179a40  x21: 0x000000017018b050  x22: 0x0000000150a038e0  x23: 0x0000000178a502f0
   x24: 0x0000000109ea00e0  x25: 0x0000000000020002  x26: 0x00000001782d0140  x27: 0x000000014fb0e400
   x28: 0x000000000000000a  fp: 0x0000000109e9fc20   lr: 0x0000000198e56aec
    sp: 0x0000000109e9fc10   pc: 0x0000000198ca5010 cpsr: 0x80000000

Binary Images:
0x1000c8000 - 0x10045bfff SpringBoard arm64  <865e4330f35a37d08289f9c41503250b> /System/Library/CoreServices/SpringBoard.app/SpringBoard
0x102d48000 - 0x102d63fff ProceduralWallpapers arm64  <028615f6fc6836e1913ffad682b835ad> /System/Library/ProceduralWallpaper/ProceduralWallpapers.bundle/ProceduralWallpapers
0x103ca8000 - 0x103cb3fff Sharing arm64  <aa945d5f1a893c439e1727a7a4af1721> /System/Library/SpringBoardPlugins/Sharing.servicebundle/Sharing
0x103cc8000 - 0x103cd7fff WiFiPicker arm64  <9fe33adcfc9d36f3b15e714c754cb5fa> /System/Library/SpringBoardPlugins/WiFiPicker.servicebundle/WiFiPicker
0x12005c000 - 0x120083fff dyld arm64  <628da833271c3f9bb8d44c34060f55e0> /usr/lib/dyld
0x18ab68000 - 0x18ab6ffff AccessibilitySettingsLoader arm64  <054d74701a6d3d4dab8742096e71ec7f> /System/Library/AccessibilityBundles/AccessibilitySettingsLoader.bundle/AccessibilitySettingsLoader
0x18ab70000 - 0x18ab8ffff SBAXServer arm64  <b516b3c0d6b5347fa01670be2fcb8486> /System/Library/AccessibilityBundles/SBAXServer.bundle/SBAXServer
0x18ab90000 - 0x18ab93fff CMASBBPlugin arm64  <849826cbeef63f0a9b7c3ccf0d6a0355> /System/Library/BulletinBoardPlugins/CMASBBPlugin.bundle/CMASBBPlugin
0x18ab94000 - 0x18abb3fff CalendarProvider arm64  <fa22cd5177ac300cb31037a1502e7adc> /System/Library/BulletinBoardPlugins/CalendarProvider.bundle/CalendarProvider
0x18abb4000 - 0x18abb7fff GameKitDataProvider arm64  <3ee362d83f1b38b7b571c4097eb39217> /System/Library/BulletinBoardPlugins/GameKitDataProvider.bundle/GameKitDataProvider
0x18abb8000 - 0x18abc3fff MPDataProvider arm64  <7c94343a46933dd1a44fd6c2eb27d34f> /System/Library/BulletinBoardPlugins/MPDataProvider.bundle/MPDataProvider
0x18abc4000 - 0x18abcbfff MailDataProvider arm64  <bd4cad3d33eb31f7813135cb33a1e4d5> /System/Library/BulletinBoardPlugins/MailDataProvider.bundle/MailDataProvider
0x18abcc000 - 0x18abcffff PassesBulletinBoardPlugin arm64  <7e938698fe67324d8eefd2412f78e95d> /System/Library/BulletinBoardPlugins/PassesBulletinBoardPlugin.bundle/PassesBulletinBoardPlugin
0x18abd0000 - 0x18abd7fff PhotoLibraryDataProvider arm64  <d7dba0d68d0a396e99b5d87cae8250da> /System/Library/BulletinBoardPlugins/PhotoLibraryDataProvider.bundle/PhotoLibraryDataProvider
0x18abd8000 - 0x18abe3fff SMSBBPlugin arm64  <3a749f3a25a43eee947d817c972cb0c9> /System/Library/BulletinBoardPlugins/SMSBBPlugin.bundle/SMSBBPlugin
0x18abe4000 - 0x18abebfff SocialBulletinBoardProvider arm64  <0b9b758eb5ea35af99f49bcfaf7df7ea> /System/Library/BulletinBoardPlugins/SocialBulletinBoardProvider.bundle/SocialBulletinBoardProvider
0x18abec000 - 0x18abf3fff WeatherNotifications arm64  <50d02826e85e3877887c86f76d37989d> /System/Library/BulletinBoardPlugins/WeatherNotifications.bundle/WeatherNotifications
0x18adbc000 - 0x18ae17fff AGXGLDriver arm64  <77cc6874a2f83b21a2c8843114502c2b> /System/Library/Extensions/AGXGLDriver.bundle/AGXGLDriver
0x18ae2c000 - 0x18af4ffff AVFoundation arm64  <71b3ba6895883ad3bec5a25d26af998e> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x18af50000 - 0x18af7bfff libAVFAudio.dylib arm64  <b0ce8a8a398a3fad8d58009fdda45a66> /System/Library/Frameworks/AVFoundation.framework/libAVFAudio.dylib
0x18af7c000 - 0x18af7ffff Accelerate arm64  <fe3a369c06d23c4fb0c053964eab7e0a> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x18af80000 - 0x18af8bfff libCGInterfaces.dylib arm64  <abc3ed93d5d83aba842f187865bc560b> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/Resources/libCGInterfaces.dylib
0x18af8c000 - 0x18b15ffff vImage arm64  <35138843dfb73924908202512ca0e178> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/vImage
0x18b160000 - 0x18b1fffff libBLAS.dylib arm64  <d1836bd233333aadb94d6f848f22251e> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib
0x18b200000 - 0x18b563fff libLAPACK.dylib arm64  <8c24faa666963e4d905cd73fef3b7324> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dylib
0x18b564000 - 0x18b5bbfff libvDSP.dylib arm64  <f9b2f7b3ea2938bf99adbdf9e4cc159c> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib
0x18b5bc000 - 0x18b5dbfff libvMisc.dylib arm64  <bd7cb5c078cf3d7bba947c31f3d802ce> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvMisc.dylib
0x18b5dc000 - 0x18b5dffff vecLib arm64  <c29a5c80dbf73db7b35ea6912c01192a> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib
0x18b5e0000 - 0x18b607fff Accounts arm64  <04e6c9c23f373940997e5568b8a52603> /System/Library/Frameworks/Accounts.framework/Accounts
0x18b60c000 - 0x18b687fff AddressBook arm64  <35e5cdf723fb38cdb17c46d6dbb19028> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x18b688000 - 0x18b7cbfff AddressBookUI arm64  <507a1a1b26a33193b9a31f72c5a51a7f> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x18b7cc000 - 0x18b7dffff AssetsLibrary arm64  <054d2b33a8213bc4860d8b66a510713a> /System/Library/Frameworks/AssetsLibrary.framework/AssetsLibrary
0x18b930000 - 0x18bca7fff AudioToolbox arm64  <c6d6e3f3b295323ca7a6f9016df15057> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x18bca8000 - 0x18be13fff CFNetwork arm64  <ff953c5b90ca320a8141e65032f41ed0> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x18be14000 - 0x18be77fff CoreAudio arm64  <027099a00e6f364ea18557d3d7e743c5> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x18be78000 - 0x18be93fff CoreBluetooth arm64  <ca7f04755bc03522b819c19f58a5aa71> /System/Library/Frameworks/CoreBluetooth.framework/CoreBluetooth
0x18be94000 - 0x18c0b7fff CoreData arm64  <79836e6d01813ffb9ca5a5723a9ad232> /System/Library/Frameworks/CoreData.framework/CoreData
0x18c0b8000 - 0x18c243fff CoreFoundation arm64  <300ef390e53f36d28f63ca9f105ad86e> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x18c244000 - 0x18c3a3fff CoreGraphics arm64  <c16c7faf626234f1992f1e7f27ef992f> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x18c3a8000 - 0x18c3f3fff libCGFreetype.A.dylib arm64  <51d36f0a499838b8a2aa79a5fc9196b6> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGFreetype.A.dylib
0x18c3f8000 - 0x18c403fff libCMSBuiltin.A.dylib arm64  <abba57fe12cf30718bb2c460a6380522> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCMSBuiltin.A.dylib
0x18c5f8000 - 0x18c617fff libRIP.A.dylib arm64  <a14beaa248403132b59db3788bde7e1b> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib
0x18c618000 - 0x18c70ffff CoreImage arm64  <2cb108f589ce30e6aa03ebf50787cf8f> /System/Library/Frameworks/CoreImage.framework/CoreImage
0x18c710000 - 0x18c767fff CoreLocation arm64  <2837acd3920a36e793f78bb22b194701> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x18c7a4000 - 0x18c83bfff CoreMedia arm64  <688c498978a43e1e8a739165c58d9106> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
0x18c83c000 - 0x18c8f3fff CoreMotion arm64  <8f35199cab473ca1b5d77993101d118c> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x18c8f4000 - 0x18c963fff CoreTelephony arm64  <61e20d91b4d6306881a64da129c0dcf1> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x18c964000 - 0x18ca1ffff CoreText arm64  <a37c64fd15d7349a80003eb7bd01770d> /System/Library/Frameworks/CoreText.framework/CoreText
0x18ca20000 - 0x18ca37fff CoreVideo arm64  <96d0f8afdb8537cca3a45ff7e20f97e2> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
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0x198c40000 - 0x198c47fff libcache.dylib arm64  <2ec87620868a3a7c9493ddd7c0fc9e40> /usr/lib/system/libcache.dylib
0x198c48000 - 0x198c53fff libcommonCrypto.dylib arm64  <2a44b96b0c213b31b1ed00c2adf7c319> /usr/lib/system/libcommonCrypto.dylib
0x198c54000 - 0x198c57fff libcompiler_rt.dylib arm64  <8c572b4049833618aa3fd259e90bb363> /usr/lib/system/libcompiler_rt.dylib
0x198c58000 - 0x198c5ffff libcopyfile.dylib arm64  <1a926234ac0e31b08e251dce2ab4d1ef> /usr/lib/system/libcopyfile.dylib
0x198c60000 - 0x198c9ffff libcorecrypto.dylib arm64  <2fc1a6330a70373a831f6b9ea7d07e21> /usr/lib/system/libcorecrypto.dylib
0x198ca0000 - 0x198cbbfff libdispatch.dylib arm64  <4fc10dee73b43e0a951b5c2451fbf6f1> /usr/lib/system/libdispatch.dylib
0x198cbc000 - 0x198cbffff libdyld.dylib arm64  <5b19195e956f3a20b2d637702fdaf37e> /usr/lib/system/libdyld.dylib
0x198cc0000 - 0x198cc7fff liblaunch.dylib arm64  <86062ec580873150851ca3207405f88f> /usr/lib/system/liblaunch.dylib
0x198cc8000 - 0x198ccffff libmacho.dylib arm64  <5b0aaeec01483c9a89c9ff819accc0cf> /usr/lib/system/libmacho.dylib
0x198cd0000 - 0x198cd3fff libremovefile.dylib arm64  <43e5fd04a6b43fc6a61f39be13d05d22> /usr/lib/system/libremovefile.dylib
0x198cd4000 - 0x198ce7fff libsystem_asl.dylib arm64  <7a6caf55803b36db8fa778a0668c78ee> /usr/lib/system/libsystem_asl.dylib
0x198ce8000 - 0x198cebfff libsystem_blocks.dylib arm64  <34da6d5e3c1b362f97260a883005b828> /usr/lib/system/libsystem_blocks.dylib
0x198cec000 - 0x198d6bfff libsystem_c.dylib arm64  <e3a5b6542768396cb2fdf7ed88d34dae> /usr/lib/system/libsystem_c.dylib
0x198d6c000 - 0x198d6ffff libsystem_configuration.dylib arm64  <62583fa6ea443124b29132c80bfb36a0> /usr/lib/system/libsystem_configuration.dylib
0x198d70000 - 0x198d7bfff libsystem_dnssd.dylib arm64  <66f1e6bf8df8395fbf81310f454151cb> /usr/lib/system/libsystem_dnssd.dylib
0x198d7c000 - 0x198d9ffff libsystem_info.dylib arm64  <997a5c8b01d43cf6bc4ad7e534d3a7b0> /usr/lib/system/libsystem_info.dylib
0x198da0000 - 0x198dbffff libsystem_kernel.dylib arm64  <8865e86b2993391e82944c5508ea16d3> /usr/lib/system/libsystem_kernel.dylib
0x198dc0000 - 0x198ddffff libsystem_m.dylib arm64  <ca91cb158d353926b7a0248d661901ad> /usr/lib/system/libsystem_m.dylib
0x198de0000 - 0x198dfbfff libsystem_malloc.dylib arm64  <3acd36537b1533b6a7ae98d6268c8ea7> /usr/lib/system/libsystem_malloc.dylib
0x198dfc000 - 0x198e23fff libsystem_network.dylib arm64  <24c60c94b8d03d80b1c2aee556a52539> /usr/lib/system/libsystem_network.dylib
0x198e24000 - 0x198e2ffff libsystem_notify.dylib arm64  <2b70acad1c443f0da579465c4681cb96> /usr/lib/system/libsystem_notify.dylib
0x198e30000 - 0x198e37fff libsystem_platform.dylib arm64  <c9d9cda55cb83dbc9b2c6a78605ecc67> /usr/lib/system/libsystem_platform.dylib
0x198e38000 - 0x198e3ffff libsystem_pthread.dylib arm64  <87037f808e6436d7a3669857d0ac5c4f> /usr/lib/system/libsystem_pthread.dylib
0x198e40000 - 0x198e43fff libsystem_sandbox.dylib arm64  <cbf7b62c54f83ed89ab2c4b4810cec58> /usr/lib/system/libsystem_sandbox.dylib
0x198e44000 - 0x198e47fff libsystem_stats.dylib arm64  <e167c586dea435ffb14ed460363c1547> /usr/lib/system/libsystem_stats.dylib
0x198e48000 - 0x198e4ffff libunwind.dylib arm64  <b1bdf22bcb83360fb68040abdb5578fb> /usr/lib/system/libunwind.dylib
0x198e50000 - 0x198e73fff libxpc.dylib arm64  <7077afbad955309d8cb9965960c781f3> /usr/lib/system/libxpc.dylib

[NoFloXx]

Sorry fürs Auskramen...
Heute Abend um 22:02 Uhr ist mein iPhone 5s wieder gecrashed. In WhatsApp hat mir jemand neues geschrieben und beim Abrufen der Nachricht hat das iPhone wieder selbstständig neu gestartet. Dies passiert auch einfach so mal am Tage, ohne dass ich irgendetwas mache. Schalte das Handy ein und gehe z.B. in WhatsApp und schon startet es einfach neu. Dann gibts wieder Tage, da passiert gar nichts ( 2-5 Tage )...

Noch habe ich bis Februar 2015 eine gültige Reparatur und Service seitens Apple.
Würde Apple da einen Tausch machen oder eher nicht?
Das iPhone 5s ohne Backup wiederherstellen möchte ich nicht, da ich die Daten alle benötige.

Habe keinen Jailbreak drauf und die aktuelle iOS 7.1.2 installiert.
Meint ihr, ein Tausch würde Abhilfe bringen bzw. tauscht Apple so einfach deswegen das iPhone? Es ist nagelneu und ansonsten funktioniert es einwandfrei! Auch der Akku hält ohne Probleme einen Tag bei normaler Nutzung.

Leider kann ich die LatestCrash.ips nicht kopieren, weiß nicht mehr wie das geht ohne JB....

[Darius]

@Chris1337
Ich bin nicht der Meinung das es einwandfrei funktioniert, sonst würde esnicht unkontrolliert neustarten. Sowas hatte ich früher auch,wurde anstandslos getauscht.

[NoFloXx]

Na super, dann werde ich wohl doch einen Termin im Store machen müssen zum Tauschen.
Es war jetzt aber z.B. 4 Tage gar nix, heute Abend kam das wieder nach längerer Pause. Eben nur, weil mir jemand in WhatsApp geschrieben hat, den ich noch nicht als Kontakt gespeichert habe.

[iSuryoyo]

Du kannst es aber Wiederherstellen als neues iPhone konfigurieren und gucken ob der Fehler immernoch besteht. Anschließend kannst du doch dein Back-Up wieder einspielen.
Bei einem möglichen Ersatzgerät musst du ja den schritt sowieso machen

Wie oft stürzt es denn ab und lässt sich der Fehler reproduzieren?

[NoFloXx]

Das ist eben das Problem. Es stürzt ja wenn dann willkürlich ab. Mal läufts Tage lang ohne Crash und dann mal eben mit 1-4 Crashes am Tag.
Gestern wars in WhatsApp, als mir ein noch nicht gespeicherter Kontakt schrieb. Beim vorletzten Mal ist es abgestürzt als ich in Facebook war mit der App.
Kann man also pauschal nicht sagen woran es liegt.

Und ich laufe nicht 5-6 Tage mit einem als neu konfiguriertem iPhone rum ohne meine Daten, wo der Fehler dann vielleicht auftritt, vielleicht aber auch nicht.

[iSuryoyo]

Soweit ich weiß tauscht Apple dir das Gerät nur, wenn sie es selber reproduzieren können.
Weil sonst theoretisch jeder hingehen kann und sagen kann das es ab und zu abschmiert.

[NoFloXx]

Aber so genau reproduzieren kann ich es ja auch nicht. Es kommt mal vor und mal nicht. Kann also nicht sagen, wenn ich das und das mache bzw. das so und das so mache, stürzt es ab.
Es kommt völlig unverhofft.

[access]

Da du die hier gegebenen Tipps nicht probieren willst, bleibt dir noch der Soforttausch über die Hotline gegen Gebühr.

[olo]

Soweit ich weiß tauscht Apple dir das Gerät nur, wenn sie es selber reproduzieren können.
Weil sonst theoretisch jeder hingehen kann und sagen kann das es ab und zu abschmiert.

Apple ist, wenn man selbst sehr höflich und freundlich bleibt, extrem kulant.

Hatte einen seltsamen stillen Verbraucher, Akku nach 6 Stunden fast leer. Getestet im Apple Store: Akku liegt bei 93% nach einem Jahr. Also kein Grund einen Umtausch in Anspruch nehmen zu können.

Dennoch fand der Mitarbeiter, dass er es tauschen möchte, um ev. andere Hardwarefehler ausschließen zu können…

Toll!